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Supporting Wellbeing in Young People


Helpline: 0800 1111

Free 24-hour helpline for children and young people in the UK.

The Mix

Online guide to life for 16-25 year olds. Straight-talking emotional support is available 24 hours a day. Chat about any issue on our moderated discussion boards and live chat room.


Helpline (Adults): 0800 800 5000

Helpline (Children and young people): 0800 1111

Specialises in child protection and the prevention of cruelty to children.


Helpline: 0800 068 41 41

Provides information and support for anyone under 35 who is struggling with suicidal feelings, or anyone concerned about a young person who might be struggling.

Parenting and Family Support

Helpline: 0808 800 2222

Support to anyone parenting a child.


24-hour helpline: 116 123 (freephone)

Chris, Freepost RSRB-KKBY-CYJK, PO Box 9090, Stirling, FK8 2SA

Emotional support for anyone feeling down, experiencing distress or struggling to cope.

Young Minds

General enquiries: 020 7089 5050

Parents helpline: 0808 802 5544 (for any adult with concerns about the mental health of a child or young person)

National charity committed to improving the mental health of all babies, children and young people. Provides information for both parents and young people.


Helpline: 01792 484010

47, The Kingsway, Swansea, SA1 5HG

Information, advice and support for 11-25 year olds in Swansea.

Swansea Mind

Helpline: 01792 642999

Provides a range of services for people with mental health problems in Swansea.

Parent Info

Help and advice for families in a digital world.


Educational resource to help keep children safe online.

SNAP Cymru

Helpline: 0808 8010608

SNAP Cymru provides information, advice and support for parents, children and young people who have, or may have, special educational needs or disabilities.


Helpline: 01792 816 600

Wales’ leading charity for people with serious mental illness and their carers. Covering all areas of Wales, Hafal is an organisation managed by the people they support: individuals whose lives have been affected by serious mental illness.

Family Information Service

Helpline: 01792 517222

The Swansea Family Information Service (FIS) is a one stop shop, providing free, quality, impartial information on a wide range of Childcare, Children’s, Family Support and Family related issues and where relevant a signposting service.

YMCA Swansea

Helpline: 01792 652 032

1 The Kingsway, Swansea, West Glamorgan, SA1 5JQ

Focussing on giving young people a safe, supportive place to come and help them fulfil their potential so that they can belong, contribute and thrive.

Spectrum Swansea

Spectrum Swansea is a parent run group for the support of families of children with an Autistic Spectrum Disorder. 

The core activity is providing surfing lessons for Autistic children as this provides a great, safe and above all enjoyable way for these often excluded children to learn new skills both physically in terms of surfing, and also socially from interacting with other Autistic children, their siblings and parents/carers.

The Exchange

Helpline: 03302 02 0283

The Exchange counselling service is available in school. If you would like to receive counselling outside of school go to their website or call the number above.


Helpline: 116 000

SafeCall is a free, confidential and anonymous helpline and support service for young people and family members that are affected by missing, county lines and criminal exploitation.

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